Your Privacy Matters to Us

1eegame Privacy Policy – How We Handle Your Data in Pakistan

At 1eegame we collect only the data we genuinely need, protect it properly, and never sell it to anyone. This Privacy Policy explains what information we gather when you use the platform, why we collect it, how long we keep it, and what rights you have over it. It's written to be readable, not to hide anything in legal language.

Last updated: July 2025
256-bit SSL · PCI-DSS compliant
No data sales, ever
Data Encrypted
In transit & at rest
Your Rights
Access, correct, delete
No Third-Party Sales
Your data stays private

Six Ways 1eegame Protects Pakistani Players' Privacy

Before you read the full policy, here's a plain-language summary of how we approach your data.

Minimum Data Collection
1eegame only collects information that's genuinely needed to run your account, process PKR transactions, verify your identity, and improve the platform. We don't gather data for the sake of it. If we don't have a clear reason to collect something, we don't collect it.
Bank-Level Encryption
All data transmitted between your device and 1eegame is protected by 256-bit SSL encryption. Sensitive information including CNIC details and payment data is encrypted at rest as well. Card transactions go through a PCI-DSS compliant gateway – your card numbers never sit on our servers.
We Never Sell Your Data
Your personal information is not sold, rented, or traded to advertisers, data brokers, or any third party for commercial purposes. Ever. We share data only where it's strictly necessary to operate the platform – payment processing, game delivery, identity verification – and those parties are contractually bound to protect it.
Your Rights Are Real
You can request a copy of the data 1eegame holds on you, ask us to correct inaccuracies, request deletion of your account data, or object to specific types of processing. These aren't buried in a form nobody finds – contact support@1eegame.biz and we'll respond properly.
Clear Data Retention Limits
We don't keep data indefinitely. Account records are kept for as long as your account is active and for a defined period afterward as required for financial and regulatory compliance. Once the retention period expires, data is securely deleted or anonymised. We don't hold onto things we no longer need.
Breach Notification
In the unlikely event of a data security incident that could affect your personal information, 1eegame will notify affected players promptly by SMS or email and take immediate remedial action. We don't stay quiet about security incidents that matter to you.
1eegame

Summary in one paragraph: 1eegame collects personal data to run your account, process PKR payments, and verify your identity. We protect it with encryption, share it only with the partners needed to operate the service, never sell it, and delete it when we no longer need it. You can ask to see, correct, or delete your data at any time by emailing support@1eegame.biz.

1Who We Are

1eegame operates the online gaming platform available at 1eegame.biz. References to "1eegame", "we", "us", or "our" in this Privacy Policy refer to the platform operator responsible for the processing of personal data collected through this website.

This Privacy Policy applies to all players who register for or use the 1eegame platform, including anyone who browses the site without registering, places bets, plays games, makes a deposit or withdrawal, or contacts our support team. It covers all personal data collected through the website, SMS communications, and customer support channels.

By using 1eegame, you confirm that you have read and understood this Privacy Policy. If you have questions at any point, contact us at support@1eegame.biz.

2What Data We Collect

The data 1eegame collects falls into the following categories. We collect each type for a specific reason – nothing is collected "just in case".

Data Category Examples Why We Need It
Identity Data Full name, date of birth, CNIC number Age verification, KYC, fraud prevention
Contact Data Pakistani mobile number, email address Account access, OTP, notifications
Financial Data Easypaisa/JazzCash wallet number, bank IBAN, last 4 digits of card Processing PKR deposits and withdrawals
Transaction Data Deposit/withdrawal history, bet history, game session records Account statements, dispute resolution, AML compliance
Technical Data IP address, device type, browser type, operating system Security, fraud detection, platform optimisation
Usage Data Pages visited, games played, session duration Product improvement, responsible gaming monitoring
Communications Data Support tickets, chat transcripts, SMS responses Support quality, dispute resolution

We do not collect sensitive biometric data, racial or ethnic origin information, religious beliefs, or health data. The only document scan we require is a copy of your CNIC, used solely for identity verification and stored securely.

3How We Collect Your Data

1eegame collects data through three main channels:

Information You Provide Directly

When you register, complete verification, make a deposit, place a bet, claim a bonus, or contact support, you provide data directly to 1eegame. This is the most significant source of personal data and the one where you have the clearest awareness of what's being shared.

Automated Technical Collection

When you use the 1eegame website, technical data is automatically collected by our servers. This includes your IP address, device and browser details, timestamps of activity, and pages visited. This happens for every visitor and is standard for any web platform – it's how websites function and how we detect anomalies like fraudulent login attempts.

Payment Provider Data

When you make a payment through Easypaisa, JazzCash, NayaPay, SadaPay, your bank's IBFT system, or a Visa/Mastercard gateway, the payment provider shares a transaction reference and confirmation with 1eegame. We do not receive your full wallet balance or any account details beyond what's needed to confirm the transaction.

1eegame

4Why We Use Your Data – Legal Bases

1eegame processes personal data only where there is a legitimate reason to do so. The legal bases we rely on are:

  • Contract performance: Processing your deposits, withdrawals, bets, and game sessions are all necessary to deliver the service you signed up for. Without this processing, the platform cannot function for you;
  • Legal obligation: We are required to perform identity verification, maintain transaction records, and cooperate with anti-money-laundering (AML) procedures. These obligations are not optional – they apply to all financial services platforms;
  • Legitimate interests: We use technical and usage data to detect fraud, investigate suspicious activity, improve platform performance, and ensure the integrity of our games. These interests are balanced against your privacy rights;
  • Consent: Where we send you promotional communications, we do so only with your consent. You can withdraw consent at any time by contacting support.

We do not use your data for profiling that has legal or similarly significant effects on you, and we do not make fully automated decisions (without any human review) on matters such as account closure or withdrawal holds.

5Who We Share Your Data With

1eegame does not sell your personal data to anyone. We share data only with third parties that are essential to the operation of the platform, and only to the extent necessary for the specific function they perform. All third-party processors are contractually required to handle your data securely and to use it only for the agreed purpose.

Categories of Third Parties

  • Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT banking partners, and the Visa/Mastercard payment gateway receive only the information needed to process your PKR transaction (wallet number, amount, transaction reference);
  • Identity verification services: Third-party KYC providers may receive your CNIC details to verify your identity as required by our operating obligations;
  • Game providers: Software studios whose games appear on 1eegame (such as Pragmatic Play, Microgaming, and others) receive a player session token and bet/win data to run the game. They do not receive your name, CNIC, or payment details;
  • Fraud detection services: We may share technical data (IP address, device fingerprint) with anti-fraud tools to identify suspicious activity;
  • Regulatory authorities: Where required by law, we may disclose account and transaction data to Pakistani regulatory or law enforcement authorities. We do this only when legally compelled to do so.

We do not share your data with advertisers, marketing agencies, data analytics companies, or social media platforms for commercial purposes.

6Payments & Financial Data Security

Given that 1eegame handles PKR transactions across Pakistani payment channels, we treat financial data with the highest level of care.

Card transactions are processed entirely through a PCI-DSS Level 1 compliant payment gateway. Full card numbers, CVV codes, and card expiry dates are never stored on 1eegame servers at any point – the gateway handles all of this and returns only a tokenised reference to 1eegame.

Easypaisa and JazzCash transactions are processed through the official APIs of those platforms. 1eegame receives the wallet number you provide and a transaction confirmation. We do not have access to your wallet PIN, wallet balance, or any other Easypaisa/JazzCash account details beyond the transaction record.

All financial transaction records are retained as part of our AML compliance obligations. These records are encrypted at rest and accessible only to authorised 1eegame personnel with a legitimate operational need.

Important: 1eegame will never ask you for your Easypaisa PIN, JazzCash PIN, internet banking password, or card CVV through any channel – not by SMS, email, or support chat. If anyone contacts you claiming to be 1eegame and asks for these details, do not provide them and report the contact to us immediately.

1eegame

7Cookies & Tracking Technologies

1eegame uses cookies and similar tracking technologies on the website. A cookie is a small file stored on your device by your browser when you visit a website. Cookies help us keep you logged in, remember your preferences, and understand how the platform is being used.

Types of Cookies We Use

You can control cookie preferences through your browser settings. Please note that disabling essential cookies will prevent the 1eegame platform from functioning correctly – you will not be able to log in or place bets without them.

1eegame does not use third-party advertising cookies. We do not drop cookies that track you across other websites for marketing purposes.

8Data Security

1eegame implements technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include:

  • 256-bit SSL/TLS encryption on all data in transit between your device and our servers;
  • Encryption of sensitive stored data including CNIC records and financial transaction histories;
  • PCI-DSS compliant payment processing – card data never touches our infrastructure;
  • Role-based access controls ensuring that staff can only access data relevant to their specific function;
  • Regular security audits and penetration testing;
  • Two-factor authentication requirements for internal system access;
  • Automated anomaly detection to flag unusual access patterns in real time.

No digital system is completely immune to security risks. In the event of a breach that is likely to affect your personal data, 1eegame will notify affected players without undue delay and will take immediate corrective action.

You also play a role in keeping your account secure. Use a strong, unique password for your 1eegame account, enable any available two-step verification, and never share your login credentials with anyone.

9Data Retention

1eegame does not keep personal data longer than necessary. Retention periods depend on the type of data and the reason it was collected:

  • Active account data (name, contact details, preferences): Retained for the life of your account and for up to 5 years after account closure to support dispute resolution and regulatory compliance;
  • Financial and transaction records (deposit history, withdrawal records, bet history): Retained for up to 7 years after the transaction date in accordance with standard financial record-keeping obligations;
  • Identity verification documents (CNIC copies): Retained for the duration of the account and for 5 years post-closure;
  • Technical logs (IP addresses, session data): Retained for up to 12 months for security and fraud detection purposes, then deleted;
  • Support communications (emails, chat transcripts): Retained for up to 3 years to support quality assurance and dispute resolution.

When the applicable retention period expires, data is securely deleted or irreversibly anonymised. We do not retain data in an identifiable form beyond these periods.

10Your Rights Over Your Data

As a 1eegame player, you have the following rights regarding the personal data we hold about you. To exercise any of these rights, contact us at support@1eegame.biz from the email or mobile number associated with your account.

Right to Access
You can request a copy of the personal data 1eegame holds about you. We'll provide this within 30 days of a valid request.
Right to Rectification
If any data we hold is inaccurate or out of date, you can ask us to correct it. We'll verify and update it promptly.
Right to Erasure
You can ask us to delete your personal data. Note that some data must be retained for legal or regulatory reasons even after account closure.
Right to Object
You can object to processing carried out on the basis of legitimate interests, including the use of your data for analytics or product improvement.
Right to Portability
For data you provided to us directly and that we process by automated means, you can ask to receive it in a structured, machine-readable format.
Right to Restrict Processing
In certain circumstances you can ask us to restrict how we use your data while a dispute or correction request is being resolved.

We will respond to all valid data rights requests within 30 calendar days. If a request is complex or we receive a high volume of requests, we may take up to 60 days – we'll notify you of this extension. We do not charge a fee for exercising your rights unless requests are clearly excessive or repetitive.

11Children & Minors

The 1eegame platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under 18 years of age. Age verification is performed during the account registration and first withdrawal process.

If you believe a minor has registered on 1eegame using false information, please contact us at support@1eegame.biz. We will investigate promptly, close the account if the concern is confirmed, and ensure any funds are handled appropriately.

If you are a parent or guardian and believe your child has accessed 1eegame, please reach out to us immediately. We take underage access seriously and will act without delay.

12Updates to This Privacy Policy

1eegame may update this Privacy Policy from time to time. When we make material changes – for example, if we start collecting a new type of data or change the purposes for which we process data – we will notify registered players by SMS or email and update the "Last updated" date at the top of this page.

Minor changes such as rewording for clarity, correcting typographical errors, or updating contact details will be made without individual notification, though the updated date will always reflect the most recent revision.

We encourage players to review this page periodically. Continuing to use 1eegame after the effective date of an updated Privacy Policy constitutes acceptance of the changes. If you disagree with any changes, you may close your account by contacting support@1eegame.biz before the new policy takes effect.

13How to Contact Us About Privacy

For any privacy-related questions, data rights requests, or concerns about how 1eegame handles your personal information, contact us through the following channel:

  • Email: support@1eegame.biz
  • Subject line: Please use "Privacy Request" or "Data Rights" so our team can prioritise and route your message correctly.
  • Response time: We aim to acknowledge all privacy queries within 2 business days and resolve them within 30 calendar days.
  • Identity verification: To protect your data, we may ask you to confirm your identity before processing an access, correction, or deletion request.

For general account or payment questions, please use the standard support channel at support@1eegame.biz. For responsible gaming tools and self-exclusion, see the Responsible Gaming page. For questions about payments and transaction history, see the Deposit and Withdrawal page.

Last updated: July 2025. This Privacy Policy supersedes all previous versions. It is effective immediately for all users of the 1eegame platform.

Your Data Is Safe. Your Experience Can Begin.

Now you know exactly how 1eegame handles your personal information. Register your account, deposit in PKR via Easypaisa or JazzCash, and start playing cricket betting, slots, crash games, and more with confidence.

18+ only  ·  Play responsibly  ·  PKR deposits & withdrawals